Shopping Bag


Who We Are

Division Road is a luxury heritage menswear online and physical retail business that presents traditional and forward North American, Western European, and Japanese apparel and footwear manufacturers to stylish clients from around the globe, with a customer service standard that is equal to the quality of goods we carry. We explored and recently implemented a grand vision where cultivation, curation, and craft combine into an engaging experience for our clients, and relocated from a downtown boutique to our flagship headquarters on 45 acres of woods, fields, and meadows. From the virtual to the physical, this new setting fosters fresh opportunities to demonstrate our concentration on the customer experience and high-quality goods that are built to last in any conditions, while supporting the full circle lifecycle of materials and connection to the land that forms the basis of many of our products. With this new venture, solid foundation, and incredibly robust infrastructure, we’re leveling up and looking for talent to join our team of stewards, friends, and common collectors.

The Store Associate role is an opportunity for an individual who has a passion for rare products that are built to last to be a significant contributor within a landmark niche retail business. Division Road has an old-world standard of retailing, defined by building relationships with clientele through delivering comprehensive product knowledge with personalization of services in both physical and virtual venues. This position’s objective is to enhance our client’s experience by relating what makes our products exceptional, including brand histories, material production techniques and product fabrication methods of Division Road’s carefully crafted merchandise mix. This information will be translated and leveraged to engage and educate customers in how to work these items into their current wardrobe and enhance our destination as a style, product, and informational resource as well as a retailer.

The Role

The Associate will be responsible for executing duties across a multitude of areas in the e-commerce and brick & mortar environments. This position requires a dynamic, attentive individual with strong organizational and prioritization skills. In one day, you must be able to process orders and schedule shipments, receive and prep inventory, serve clients, execute sales and transactions, merchandise, clean and maintain the showroom and workshop, and generally be willing to execute a variety of relatable duties to an exceptionally high standard.

We are looking for an efficient and focused professional with a background in retail sales and operations. This is an exciting opportunity to grow professionally and contribute to building a successful retail business with a strong brand identity in a niche marketplace that carries and develops some of the most exceptional products in our sphere.

Duties, responsibilities, expectations, and compensation are above industry standards; we set a high bar!

Initially, this is a part-time position (three days/week) with the potential to become full-time in the near future.


  • Minimum two years of retail experience within a luxury store or e-commerce environment
  • Undergraduate education from an accredited college or university
  • Working knowledge of POS, Shopify e-commerce systems and advanced computer skills, including proficiency with Microsoft Office and Adobe programs


  • Passionate about quality goods, menswear, historical influences, and the heritage marketplace
  • Ability to effectively build relationships with customers, peers, and leadership
  • Strong organizational and problem-solving abilities
  • Clear and effective written and verbal communication skills
  • Resourceful and self-driven with a strong work ethic
  • Professional presentation and demeanor
  • Ability to work in a fast-paced environment
  • Desire to be part of a dynamic, growing company
  • Ability to remain teachable and flexible
  • Experience with Google Analytics, Google Ad Words, Social Media campaigns, and logistics management considered assets


  • Deliver product knowledge and serve customers to Division Road standards
  • Client Relations via phone, email and social media
  • Process in-store and online transactions
  • Ensure precise order fulfillment and shipping
  • Receiving inventory, measuring garments, product uploading
  • Merchandising and Inventory Management
  • Maintaining showroom, workshop, and studio
  • Other duties as assigned


  • Work up to four days per week
  • Ability to lift heavy objects (50 lbs.+)
  • Conduct maintenance and cleaning of retail and stock areas

To Be Considered

  • Online resumes only. Apply via with resume in body of email (no docs attached)
  • Subject Line of Email: Store Associate - Your Name